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Download button not working

Using Edge the download button at bottom of thread is not working properly. When pressed it says “Downloading pdf” if pdf chosen but does not go through rest of dialogue and you have no choice of where to save it. When asked, the AI responded, !The Gistr export flow is: Share modal → Download tab → Notes → PDF format → Download PDF. Make sure you're clicking the final Download PDF button in the preview panel (not just the format selector), and that a new tab or window doesn't open briefly and close itself — if it does, a pop-up blocker is likely swallowing the download. If you're still stuck, you can reach out to Gistr support through the in-app chat widget, and they can help investigate further.” When I used share button on top right rather than download icon under thread and followed the steps then it worked as described.

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Comments1

  • Arun Antony

    Team•

    Aug 9

    As discussed over email, this issue is resolved as you were able to do it via Chrome browser. We will still investigate and test if it works well on Edge browser as well. Please connect us if you have any more queries.